Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and protected when you visit or make a purchase from Freesia Born (freesiaborn.com).

1. Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.

When you place an order or attempt to make a purchase, we may collect the following personal information:

  • Full Name
  • Billing Address
  • Shipping Address
  • Payment Method (Cash on Delivery or Bank Transfer)
  • Email Address
  • Phone Number

2. How We Use Your Personal Information

We use your personal information primarily to fulfill orders placed through our website, including order confirmation, delivery arrangement, and customer support.

Your information may also be used to:

  • Communicate with you regarding orders, inquiries, or support requests.
  • Screen orders for potential risk, misuse, or fraudulent activity.
  • Improve our products, services, and overall customer experience.
  • Send promotional updates or product information (only if you choose to receive them).

3. Sharing Your Personal Information

We only share your personal information with trusted third parties necessary to operate our business effectively.

  • Our online store is powered by Shopify, which securely manages website and order data.
  • Delivery details are shared with our courier partners (such as Daraz DEX) to ensure timely order fulfillment.

We may also disclose your information if required by law, legal request, or to protect the rights, safety, or property of Freesia Born.

4. Data Retention

We retain your order and contact information for record-keeping purposes unless you request deletion of your data, subject to legal and regulatory requirements.

5. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, business operations, or legal obligations. Any updates will be posted on this page.

6. Contact Us

If you have questions about this Privacy Policy, your personal data, or wish to make a request, please contact us at:

Email: contact@freesiaborn.com
Phone: +92 333 0330754